Privacy Policy

Last Updated 17/11/2023

Privacy Policy for

1. Introduction

Welcome to North Pole (the “Website” or “Service”). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By using our services, you agree to the terms of this Privacy Policy.

2. Information We Collect
a. Personal Information

We collect various types of personal information to facilitate your cruise experience. This includes:

  • Contact Information: Your name, email address, and phone number.
  • Booking Information: Details necessary for processing your cruise booking, such as billing information and passport details.
  • Preferences: Information about your dietary preferences and any special requests.
  • Health Information: Relevant medical information needed for your safety and well-being during the cruise.
b. Non-Personal Information

In addition to personal information, we gather non-personal data, including:

  • Browser and Device Information: Information about your device and browser, helping us optimize our website for your specific technology.
  • Cookies and Tracking Technologies: We utilize cookies and similar technologies to enhance user experience, track usage patterns, and improve our services.
3. How We Use Your Information

We employ your personal information for various purposes, including:

  • Booking Management: Processing and managing your cruise bookings.
  • Communication: Keeping you informed about your bookings, upcoming cruises, and any changes to our services.
  • Customer Support: Providing assistance and resolving any issues you may encounter.
  • Service Improvement: Analyzing data to enhance our services and tailor them to your preferences.
  • Legal Compliance: Fulfilling legal obligations, such as sharing information with regulatory authorities when required.
4. Sharing Your Information

We may share your personal information in specific situations:

  • Service Providers: Sharing information with third-party service providers involved in delivering our cruise services.
  • Legal Compliance: Disclosing information to comply with legal obligations and regulatory requirements.
  • Business Transactions: In the event of a merger, acquisition, or similar business transaction, where your data may be transferred as part of the assets.

We do not sell, trade, or rent your personal information for marketing purposes.

5. Cookies and Similar Technologies

We use cookies and similar technologies to enhance user experience, track website usage, and improve our services. You can manage your cookie preferences through your browser settings.

6. Your Rights

You have the right to:

  • Access and Correction: Access and correct your personal information.
  • Deletion: Request the deletion of your personal information.
  • Objection: Object to the processing of your personal information for certain purposes.
  • Complaints: Lodge a complaint with a supervisory authority.
7. Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

8. Changes to this Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and the date of the last update will be revised accordingly.

9. Contact Us

For questions or concerns regarding this Privacy Policy, please contact us.

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© 2024 The Expedition Collective

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